I am an Assistant Professor in the Operations and Decision Technologies department at the Kelley School of Business at Indiana University.
My research seeks to understand how human behavior and someone's working environment interact to affect their productivity. I primarily use empirical methods to study such people-centric problems in operations management. Operations considers many facets of work, and my research empowers managers to answer questions like "What work should we do?" and "Who should be doing that work?"
Before joining Kelley, I completed my Ph.D. in Operations at the Kenan-Flagler Business School at the University of North Carolina in Chapel Hill. Before UNC, I earned my M.B.A. from the University of California, San Diego, and my B.S. in Electrical Engineering from Virginia Tech.
Academic 2025-26
Resubmitted "Proceed with Caution" to Production and Operations Management
Presented "Pushing Past Patient Ratios" at Wharton workshop for Empirical Operations Management
Academic 2023-24
Awarded 2023 M&SOM Meritorious Service Award, which recognizes outstanding service provided over the past year for the M&SOM journal and for the professional community in general
Published Paper ("Focusing Provider Attention") received a favorable report from the Management Science Reproducibility Project